TELUS Health는 모노 셰펠이 제공하는 Caterpillar의 직원 지원 프로그램(EAP)의 새로운 디지털 플랫폼입니다. LifeWorks는 온라인 또는 TELUS Health One 앱을 통해 액세스할 수 있으며, 이 앱은 스마트폰 앱 스토어에서 무료로 다운로드할 수 있습니다.
TELUS Health는 47개 언어로 제공되며 Caterpillar의 기밀 직원 지원 프로그램(EAP)에 대한 24/7 액세스가 포함됩니다. 일부 기능은 다음과 같습니다.
가족 구성원에게 로그온하고 프로필을 만들도록 초대합니다.
LifeWorks is becoming TELUS Health.
In 2022, Caterpillar’s longtime Global Employee Assistance Program (EAP) provider, Lifeworks, joined TELUS Health. Over the coming months, Lifeworks will gradually transition to be known as TELUS Health. While you will begin seeing the new brand representing our EAP, Caterpillar’s EAP services will remain unchanged.
글로벌 EAP 액세스 전화 번호만 검색하는 경우 아래 차트를 참조하거나 여기를 클릭한다음 화면 오른쪽에 있는 "도움말받기"를 클릭합니다. Get Help Now
TELUS Health디지털 플랫폼을 시작하는 것은 쉽습니다.
Option 1 (For employees using CWS login)
*Note: Completing a TELUS Health profile allows you to customize the site to your interests. Your profile makes you visible on TELUS Health and allows you to interact with coworkers on the News Feed section. If you wish to remain anonymous to other users, do not complete the profile section. You may still access all information on TELUS Health without completing a profile. Use of the TELUS Health platform is unrelated to any other use of EAP. EAP services are completely confidential.
Option 2 (For employees or guests who do not wish to create a TELUS Health profile)
If you don't have your CWS credentials, you can log on as a guest without using single sign-on. This option can also be used for family members. No profile or information will be saved.
Option 3 (For family members who would like to create a TELUS Health profile)
국가 |
전화번호 |
사용자 이름 |
암호 |
ALGERIA |
+972 3 374 1088 |
caterpillaralgeria |
caterpillar |
ANGOLA |
+27 11 912 1278 |
caterpillarangola |
caterpillar |
ARGENTINA |
0800-666-3211 54-11-5436-7660 |
caterpillarargentina |
caterpillar |
AUSTRALIA |
1-300-361-964 |
caterpillaraustralia |
caterpillar |
AZERBAIJAN |
+994-12-498-7104 +944-50-6883809 |
caterpillarazerbaijan |
caterpillar |
BELGIUM |
0800-753-20 32-16-244-170 |
caterpillarbelgium |
caterpillar |
BOLIVIA |
800100530 |
caterpillarbolivia |
caterpillar |
BRAZIL |
0800 892 2251 |
caterpillarbrazil |
caterpillar |
CANADA |
1-844-880-9137 |
caterpillarcanada |
caterpillar |
CHILE |
800-914-280 56-2-2245-1867 |
caterpillarchile |
caterpillar |
CHINA |
400-650-6605 |
caterpillarchina |
caterpillar |
COLOMBIA |
+01 8009545724 |
caterpillarcolombia |
caterpillar |
CONGO - KINSHASA |
+27 11 912 1278 |
caterpillarcongo |
caterpillar |
CZECH REPUBLIC |
800-810-922 +361-4450468 |
caterpillarczechrepublic |
caterpillar |
DENMARK |
8082-0203 45-702-77-044 |
caterpillardenmark |
caterpillar |
EGYPT |
+201-222181685 +202-25557551 |
caterpillaregypt |
caterpillar |
FINLAND |
0800-917-311 358-800-181-191 |
caterpillarfinland |
caterpillar |
FRANCE |
0805-080-744 33-1-42-96-94-27 |
caterpillarfrance |
caterpillar |
GABON |
+241-0759-9707 |
caterpillargabon |
caterpillar |
GEORGIA |
+995-5930-08781 |
caterpillargeorgia |
caterpillar |
GERMANY |
0800-183-3164 0800-183-0926 |
caterpillargermany |
caterpillar |
GUINEA |
1-905-886-3605 |
caterpillarguinea |
caterpillar |
HONG KONG |
800-906-181 |
caterpillarhongkong |
caterpillar |
HUNGARY |
36-19996724 (+361)4452743 |
caterpillarhungary |
caterpillar |
INDIA |
000-800-100-4150 |
caterpillarindia |
caterpillar |
INDONESIA |
8001401645 62-21-2957-8187 |
caterpillarindonesia |
caterpillar |
IRAQ |
1-905-886-3605 |
caterpillariraq |
caterpillar |
IRELAND |
1800 938 072 +35 315 881 158 |
caterpillarireland |
caterpillar |
ITALY |
800-783-611 34654088862 |
caterpillaritaly |
caterpillar |
JAPAN |
0120-993-349 |
caterpillarjapan |
caterpillar |
KAZAKHSTAN |
8-800-080-5404 |
caterpillarkazakhstan |
caterpillar |
LUXEMBOURG |
800-27-307 |
caterpillarluxembourg |
caterpillar |
MALAYSIA |
1-800-813-155 603-7958-7702 |
caterpillarmalaysia |
caterpillar |
MEXICO |
800-681-6967 +52-55-5615-8500 |
caterpillarmexico |
caterpillar |
NETHERLANDS |
0800-022-2336 32-16-244-170 |
caterpillarnetherlands |
caterpillar |
NEW ZEALAND |
800-666-367 0508-664-981 |
caterpillarnewzealand |
caterpillar |
NIGERIA |
+27-11-912-1278 |
caterpillarnigeria |
caterpillar |
NORWAY |
800-24-855 0047-800-20-555 |
caterpillarnorway |
caterpillar |
PAKISTAN |
008009-004-4305 +923-334905522 |
caterpillarpakistan |
caterpillar |
PANAMA |
+00-8002266904 |
caterpillarpanama |
caterpillar |
PAPUA NEW GUINEA |
1-905-886-3605 |
caterpillarpapaunewguinea |
caterpillar |
PERU |
+0-80052038 |
caterpillarperu |
caterpillar |
PHILIPPINES |
63-2-8584-1856 63-906-316-7134 63-919-0797-363 |
caterpillarphilippines |
caterpillar |
POLAND |
0-0-800-141-0266 +48-22-307-92-27 |
caterpillarpoland |
caterpillar |
PORTUGAL |
800-180-358 351-2-1419-5551 |
caterpillarportugal |
caterpillar |
ROMANIA |
0-808-360-162 (+361) 4451720 |
caterpillarromania |
caterpillar |
RUSSIA |
8-800-100-6922 8-800-100-5060 |
caterpillarrussia |
caterpillar |
SENEGAL |
+221-772689254 |
caterpillarsenegal |
caterpillar |
SINGAPORE |
+65-3158-9951 |
caterpillarsingapore |
caterpillar |
SLOVAKIA |
421-233-456-889 650941666 |
caterpillarslovakia |
caterpillar |
SOUTH AFRICA |
080-099-6330 27-87-056-8842 |
caterpillarsouthafrica |
caterpillar |
SOUTH KOREA |
00308-491-0233 |
caterpillarsouthkorea |
caterpillar |
SPAIN |
900-839-199 | caterpillarspain |
caterpillar |
SWEDEN |
020-889-811 46-31-604-920 |
caterpillarsweden |
caterpillar |
SWITZERLAND |
0800-321-021 +41-44-551-43-88 |
caterpillarswitzerland |
caterpillar |
THAILAND |
+66-210-56-169 |
caterpillarthailand |
caterpillar |
TRINIDAD AND TOBAGO |
1-866-518-4523 +1-868-622-6594 +1-246-228-3065 |
caterpillartrinidadandtobago |
caterpillar |
TURKEY |
+90-850-771-0321 | caterpillarturkey |
caterpillar |
UKRAINE |
+380-89-324-0630 |
caterpillarukraine |
caterpillar |
UNITED ARAB EMIRATES |
8000-3570-3075 972-22-94-51-46 |
caterpillarunitedarabemirates |
caterpillar |
UNITED KINGDOM |
0808 271 1500 +44 1418 461 606 |
caterpillarunitedkingdom |
caterpillar |
UNITED STATES OF AMERICA |
1-866-228-0565 |
caterpillarunitedstates |
caterpillar |
VENEZUELA |
+0-8001005577 +58-212-7202309 |
caterpillarvenzuela |
caterpillar |
VIETNAM |
849-8120519 |
caterpillarvietnam |
caterpillar |